题目

What name is given to the process whereby an individual defines objectives and formulates action plans for learning with a

view to improving his or her own effectiveness?

A

Coaching

B

Mentoring

C

Counselling

D

Personal development planning

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Chapter18Personaleffectivenessandcommunication

Rationale: Personal development planning is something the individual does for his or her own

improvement and learning, although a coach, mentor or counsellor may facilitate this process. Options A, B and C are all

types of 'developmental relationships': a coach helps a trainee for a brief period to work on job-relevant skills; a mentor helps a less experienced person over the long term to work on more general personal development issues; and a counsellor helps an individual to work through emotional or social issues or problems.

Pitfalls: These are distinct roles: make sure you can identify them correctly.

多做几道

Monetary policy is a government economic policy relating to:

1 Interest rates

2 Taxation

3 Public borrowing and spending

4 Exchange rates

Which of the above are correct?

A

1 and 4

B

 2 and 3

C

2 and 4

D

3 and 4

Which of the following organisations might benefit from a period of high price inflation?

A

An organisation which has a large number of long-term payables

B

An exporter of goods to a country with relatively low inflation

C

A large retailer with a high level of inventory on display and low rate of inventory turnover

Which of the following are the goals of macroeconomic policy?

1 Encouraging economic growth

2 Low unemployment

3 Achievement of a balance between exports and imports

4 Achieving zero inflation

A

1 and 2

B

2 and 3 

C

2, 3 and 4

D

1, 2 and 3

Which of the following is an example of cyclical unemployment?

A

The entry of school leavers into the labour pool each year

B

Lay-offs among agricultural labourers in winter

C

Automation of ticketing services in tourism

D

Recession in the building industry

A surplus on the balance of payments usually refers to a surplus or deficit on the account.Which word correctly complete this statement?

A

Current

B

Capital

C

Financial

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