题目

Keepham (Hungary) Co offers its employees:

(i) Sensible company policies

(ii) Good salaries and bonuses

(iii) Considerate supervision

(iv) Training programmes According to Herzberg's two-factor theory,

which of these things will satisfy employees in such a way as to motivate them to superior effort in the long-term?

A

(ii) only

B

(iv) only

C

(ii) and (iv) only

D

(i), (ii), (iii) and (iv)

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Chapter15Motivatingindividualsandgroups

Rationale: In Herzberg's theory, only training is a 'motivator factor'. The others are all 'hygiene'factors: if they are

inadequate, employees will be dissatisfied, but even if they are got right, they will not provide lasting satisfaction or

motivation. Herzberg argued that satisfaction comes only from the job.Pitfalls: Herzberg is frequently examined, and

examiners are frustrated to see students get the basics of the theory wrong! Make sure you can sort the motivator factors

from the hygiene factors.

多做几道

Monetary policy is a government economic policy relating to:

1 Interest rates

2 Taxation

3 Public borrowing and spending

4 Exchange rates

Which of the above are correct?

A

1 and 4

B

 2 and 3

C

2 and 4

D

3 and 4

Which of the following organisations might benefit from a period of high price inflation?

A

An organisation which has a large number of long-term payables

B

An exporter of goods to a country with relatively low inflation

C

A large retailer with a high level of inventory on display and low rate of inventory turnover

Which of the following are the goals of macroeconomic policy?

1 Encouraging economic growth

2 Low unemployment

3 Achievement of a balance between exports and imports

4 Achieving zero inflation

A

1 and 2

B

2 and 3 

C

2, 3 and 4

D

1, 2 and 3

Which of the following is an example of cyclical unemployment?

A

The entry of school leavers into the labour pool each year

B

Lay-offs among agricultural labourers in winter

C

Automation of ticketing services in tourism

D

Recession in the building industry

A surplus on the balance of payments usually refers to a surplus or deficit on the account.Which word correctly complete this statement?

A

Current

B

Capital

C

Financial

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