题目

What is the key contribution of the human relations approach to management?

A

Awareness of the importance of group dynamics and worker attitudes as an influence on 

productivity

B

Concern for productivity and efficiency

C

Proof of a clear link between job satisfaction, worker motivation and business success

D

Awareness of the many different variables that influence and constrain a manager's behaviour

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Chapter11Leadingandmanagingpeople

Rationale: Option B is not a central concern of human relations: rather, this could apply to the scientific management school. Option C is a contribution of the contingency school. Option D has not yet been provided by any school of management or motivation theory: apart from anything else, business success depends on factors other than the productivity of the workers.

多做几道

Monetary policy is a government economic policy relating to:

1 Interest rates

2 Taxation

3 Public borrowing and spending

4 Exchange rates

Which of the above are correct?

A

1 and 4

B

 2 and 3

C

2 and 4

D

3 and 4

Which of the following organisations might benefit from a period of high price inflation?

A

An organisation which has a large number of long-term payables

B

An exporter of goods to a country with relatively low inflation

C

A large retailer with a high level of inventory on display and low rate of inventory turnover

Which of the following are the goals of macroeconomic policy?

1 Encouraging economic growth

2 Low unemployment

3 Achievement of a balance between exports and imports

4 Achieving zero inflation

A

1 and 2

B

2 and 3 

C

2, 3 and 4

D

1, 2 and 3

Which of the following is an example of cyclical unemployment?

A

The entry of school leavers into the labour pool each year

B

Lay-offs among agricultural labourers in winter

C

Automation of ticketing services in tourism

D

Recession in the building industry

A surplus on the balance of payments usually refers to a surplus or deficit on the account.Which word correctly complete this statement?

A

Current

B

Capital

C

Financial

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